Urgent Care

Effective 12/19/2022:

Due to a surge in respiratory illnesses, CCHC Urgent Care is experiencing long wait times and has made a few changes to serve our patients better.

Patients with a primary care physician at CCHC have two options:

• Walk-in to Urgent Care during regular operating hours
• Check-in online

Patients who do not have a primary care physician at CCHC are only able to check-in online Monday-Friday. If no appointment times are available, we are not able to accommodate additional patients

• • • CCHC Urgent Care is not currently performing asymptomatic exposure testing for COVID-19.  We apologize for the inconvenience. We have made this decision for two main reasons. Currently, there are limited to no available therapies for the prevention of COVID-19 infection other than vaccination. Secondly, correct testing requires a narrow timeframe for accurate results and our urgent care is not equipped to ensure this happens every time.  We assess our approach to COVID-19 testing and therapies on a daily basis, and will relax this restriction when it is clinically appropriate.
    • All patients will be required to wear a mask.
    • To limit contact, you may be asked to wait for your appointment in your car after you check in. We will call you in when your provider is ready to see you.
    • One visitor will be allowed per patient. Further visitors are up to provider discretion.
    • CCHC Urgent Care office is open later and more days than the standard M-F business hours.  Beginning July 1, 2022, you will see a charge for Service(s) provided in the office during regularly scheduled evening, weekend, or holiday office hours, in addition to your basic service.

In order to help you and your family spend less time in the waiting room, CCHC Urgent Care is pleased to announce that there are now THREE CONVENIENT WAYS to access care at CCHC Urgent Care:

• • 1. Online check-in: Just choose the time that is convenient for you and we will hold your spot in line.
    2. CALL AHEAD: Please call 252.638.CARE (2273). You will be given an arrival time to check in at the front desk.
    3. Walk-in:  Walk-ins are welcome anytime during business hours: If the estimated wait time is over 45 minutes, you will have the option to leave and come back at a later time.

If you CHECK IN ONLINE or CALL AHEAD, you’ll receive a text message reminder shortly before you are scheduled to arrive.